Shipping & Returns Policy
DOMESTIC
Shipping
We offer two shipping options:
1) Standard Shipping (arrives in 6-9 business days) - $5
- If you spend $50 or more, will give ya free shipping!
2) Expedited Shipping (arrives in 3-4 business days) - $10
Returns
If you're not completely stoked on your new swim trunks, you can return them for a refund or exchange them for a different pair any time within 30 days of your purchase. To initiate a return, just follow these 2 easy steps:
- Step 1: Send us an email at sales@cabanabro.com with the following info:
1) your order number,
2) whether you're requesting a refund or an exchange,
3) the reason for your return, and
4) if you're requesting an exchange, the size and style of trunks you'd like.
- Step 2: Once you receive the prepaid return label (usually within 1-2 business days), place the return label on the package of the item you're returning and drop the package off. We'll let you know once we've received and processed your return (usually within 1-2 business days of receipt). Bingo Bango!
***Please note that all returns must be unworn and in the same condition as you received them, with the original tags attached. If we receive a returned item that appears to have been worn or the tags have been removed, we reserve the right to reject the item and in that case cannot issue an exchange or refund. Any shipping cost will not be refunded. ***
INTERNATIONAL
Shipping
We just switched to a new fulfillment center and are working out the kinks. If you want to place an order, shoot us an email to sales@cabanabro.com & we'll see what we can do for ya!
Returns
If you're not completely stoked on your new swim trunks, you can return them for a full refund of the purchase price or exchange them for a different pair any time within 30 days of your purchase. To initiate a return, just follow these 2 easy steps:
- Step 1: Send us an email at sales@cabanabro.com with the following info:
1) your order number,
2) whether you're requesting a refund or an exchange,
3) the reason for your return, and
4) if you're requesting an exchange, the size and style of trunks you'd like.
- Step 2: Use your preferred carrier to ship the trunks back to us at 1223 Wilshire Boulevard #936, Santa Monica, CA 90403. We'll let you know once we've received and processed your return (usually within 1-2 business days of receipt). Bingo Bango! If we've confirmed that your trunks are defective, then we're happy to reimburse you for your initial shipping cost and send you a replacement pair free of charge! If the trunks aren’t defective -- for example, you just aren't digging the style or what not -- unfortunately we can’t offer shipping reimbursement back to the U.S.
***Please note that all returns must be unworn and in the same condition as you received them, with the original tags attached. If we receive a returned item that appears to have been worn or the tags have been removed, we reserve the right to reject the item and in that case cannot issue an exchange or refund. Any shipping cost will not be refunded. ***
Any additional questions, comments, concerns? We'd love to hear from you! Send us an email at sales@cabanabro.com.